With promotional financing from COASTAL FLOORS, major purchases don’t have to wait.* Get what you want now and pay over time.
We’re here to help!
Have questions? We have answers.
To register any Synchrony store credit card or Synchrony program card, you will need:
This section on your statement summarizes your:
In addition to online payments (single, multiple and Autopay), we accept checks drawn on US financial institutions, money orders, Western Union, Walmart Bill Pay services or electronically submitted payments from your financial institution. Payments may also be made over the phone, but we will charge you a fee to make phone payments. Gift certificates and credit cards are not accepted as a form of payment.
Online scheduled payments that have a Scheduled status may be modified or cancelled. Pending or Processed payments or other non-online payments cannot be modified or cancelled.
Wherever you’re heading and whatever you’re working forward to, you can count on the MySynchrony Mobile App to help you stay on top of the Synchrony credit card accounts you manage at mysynchrony.com—without skipping a beat. Put the power of online account management in the palm of your hand today! Visit the MySynchrony Mobile App page for more information and full FAQs.
You may call us, but telephoning about billing errors will not preserve your rights under federal law. To preserve your rights, please write us at:FCBI/Billing Error, P.O. Box 965035, Orlando, FL 32896-5035
For comprehensive information of consumer credit card rights, review Consumer Information: Disputing Credit Card Charges on the FTC site.
Immediately contact Synchrony Bank’s Fraud Department at 1-866-834-3205.
Mail to: Identity Theft Clearinghouse, FTC, Washington, DC 20580
Your payment is due by the Payment Due Date indicated on your monthly billing statement. To avoid late payment fees, pay at least the Total Minimum Payment Due given on your statement.
When making your payment by mail, use the provided payment coupon and allow 7-10 business days for your payment to post.
If you have a Deferred Interest/No Interest If Paid In Full promotional purchase balance:
Pay the entire applicable Promotional Balance by the Promotional Expiration Date.
Note: Deferred interest charges will be shown on each statement, but will not be billed to your account unless your promotional balance is not paid in full on or before the promotional expiration date. If you do not pay your balance in full by the end of the promotional period, interest that has accrued from the purchase date will be charged to the account.
For Non-promotional balances:
Pay all non-promotional balance(s) in full each month by your Payment Due Date each month to avoid paying interest.
If you received your card with a sticker on the front of it, you will need to call the number listed on the sticker to verify your information and activate your account.